Section 1 – Collection of your Personal Information.
When you purchase an item from Kooga NZ online store, as part of the buying and selling process, we (Kooga NZ Ltd) collect the personal information such as your name, email address, phone number, and shipping address when you place an order on our website. We also collect credit card information for payment processing purposes. We may use cookies and other tracking technologies to collect information about your browsing behaviour and preferences.
Email marketing (if applicable): with your permission, we may send you emails about our store, new offerings, and other updates.
Section 2 – Use of Personal Information:
We use your personal information to process your orders and to provide you with a personalized shopping experience. Your credit card information is securely stored and used solely for payment processing purposes. We may also use your personal information to send you promotional emails or newsletters if you have opted-in to receive them.
Section 3 – Protection of Personal Information:
We take measures to protect your personal information from unauthorized access, theft, or misuse. We use secure servers and SSL encryption technology to protect your credit card information. We do not share your personal information with third-party advertisers or marketers. However, we may share your personal information with our trusted partners for order fulfilment, shipping, and payment processing purposes.
Section 4 – Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no or opt out.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information, at any time, by contacting us info@kooga.co.nz. and writing OPT OUT in the subject line.
Section 5 -Payment
If you choose a direct payment gateway to complete your purchase, the woo press platform stores your credit card and data, it is encrypted through the payment card industry data security standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that is complete your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Section 6 Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our terms of service.
Section 7 Your Rights: You have the right to request access to, correction of, or deletion of your personal information. You may also opt-out of receiving promotional emails or newsletters at any time.
SECTION 8 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read their individual privacy policies, so you can understand the manner in which your personal information will be handled and kept secure by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction to where the order is placed, or where Kooga NZ operates. Should you elect to proceed with a transaction that involves the services of a third-party service provider, please understand your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in New Zealand and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 9 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 10 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 11 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@kooga.co.nz
Your Rights: You have the right to request access to, correction of, or deletion of your personal information. You may also opt-out of receiving promotional emails or newsletters at any time.
Changes to our Privacy Policy: We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on our website and will be effective immediately.
Contact Us: If you have any questions or concerns about our privacy policy or the collection, use, or protection of your personal information, please contact us at info@kooga.co.nz.